Our Internet Live Operator Assistance service
lets your web visitor speak with one of our
trained representatives with just the click
of a mouse. This service was developed to provide
a vehicle for businesses wishing to take advantage
of the interactive potential of the Internet
to increase orders. Establish your site as a
user friendly destination and you will not only
enjoy repeat business from existing customers,
but new customers through referrals.
Warm Transfer Makes a Live Introduction
Seamless
The Available Communications Live Operator
has the option at your request to handle a warm
transfer, the passing of your caller to one
of your designated representatives. Who benefits?
Both you and the caller!
Easily Blend Technologies
This service utilizes the latest technology
and places calls between your customer browsing
the Internet and our Call Center using standard
telephone lines.
With our service, you can easily integrate
your Web site and our Call Center by simply
adding a specially designed URL on your Web
site. This establishes a voice connection between
an Internet customer who is browsing your Web
site and trained representatives at our Call
Center representing your business. The voice
connection is established in real-time, after
a customer clicks on an icon that you incorporate
into your Web site. If a customer has a second
phone line for connection to the Internet, they
won't even have to log off to speak with our
Call Center Representatives.
Available utilizes database software that can
develop scripts, capture marketing data, and
even process credit card payments over the phone.
The best news is that our representatives are
available 24 hours a day, 7 days a week. Available
Communications has scalable seating...Whether
shared or dedicated, Available Communications
will give you the coverage you need!
Put our 24 years of experience
to work for you.
We offer innovative
information processing services which include
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